We are constantly looking for ways to improve your vacation experience.

Please take a moment to tell us how we are doing….

    1How would you rate the efficiency and professionalism with which your initial enquiry and booking was handled?

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    2How would you rate the arrival check-in procedure?

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    3How would you rate the overall quality and standard of our facilities at Rocky Bay?

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    4How would you rate the level of cleanliness in your cabin?

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    5How would you rate the level of maintenance in your cabin?

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    6How would you rate the equipment in your cabin?

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    7How would you rate our overall staff hospitality (friendliness, courtesy, responsiveness, quality and promptness of service)?

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    8Was there a staff member that impressed you (or really didn’t)? If yes, please share with us who they were (name or position) and what impressed you.

    9How would you rate the entertainment activities at Rocky Bay Resorts?

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    10Do you believe Rocky Bay Resorts offers a value-for-money vacation?

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    11How likely are you to recommend Rocky Bay Resorts to a friend, family or colleague?

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    12What would we need to do for you to score us one point higher for question above?

    13Are there any specific maintenance problems/requirements which need to be attended to in your cabin or anywhere else in the Resort? If so, please state below:

    Cabin Number

    Date

    Thank you for taking the time to complete this survey

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