We are constantly looking for ways to improve your vacation experience. Please take a moment to tell us how we are doing…. 1How would you rate the efficiency and professionalism with which your initial enquiry and booking was handled? 12345678910N/A POOREXCELLENT 2How would you rate the arrival check-in procedure? 12345678910N/A POOREXCELLENT 3How would you rate the overall quality and standard of our facilities at Rocky Bay? 12345678910N/A POOREXCELLENT 4How would you rate the level of cleanliness in your cabin? 12345678910N/A POOREXCELLENT 5How would you rate the level of maintenance in your cabin? 12345678910N/A POOREXCELLENT 6How would you rate the equipment in your cabin? 12345678910N/A POOREXCELLENT 7How would you rate our overall staff hospitality (friendliness, courtesy, responsiveness, quality and promptness of service)? 12345678910N/A POOREXCELLENT 8Was there a staff member that impressed you (or really didn’t)? If yes, please share with us who they were (name or position) and what impressed you. 9How would you rate the entertainment activities at Rocky Bay Resorts? 12345678910N/A POOREXCELLENT 10Do you believe Rocky Bay Resorts offers a value-for-money vacation? 12345678910N/A POOREXCELLENT 11How likely are you to recommend Rocky Bay Resorts to a friend, family or colleague? 12345678910N/A POOREXCELLENT 12What would we need to do for you to score us one point higher for question above? 13Are there any specific maintenance problems/requirements which need to be attended to in your cabin or anywhere else in the Resort? If so, please state below: Cabin Number Date Thank you for taking the time to complete this survey Follow us to keep up to date with what’s happening at Rocky Bay Resorts